In an industry as fast-paced and innovative as the retail industry, it is crucial to invest into a Point of Sale system that can keep up. The modern POS systems have evolved into tools that help in streamlining and improving the retail processes. This is the reason why in every grocery store you visit; you’ll find a grocery POS system helping the grocery store owners improve their sales and business processes.
Before purchasing a POS system, though, it is vital to evaluate the software for your retail store. There are certain key factors you should consider as you compare your options. Consider how the new system will affect your customers, your employees, and your sales. Make a list of the features that you require for your business and run a demo test on every digital solution you have short-listed. These are the key areas you especially need to focus on, as you conduct your tests:
Customer Experience:
The primary goal of running a business is to keep your customers happy. And so, you need to have a POS that provides excellent customer experience and keeps them satisfied. A POS can improve your checkout speed, always provide accurate billing and store customer purchase history. Plus, they can make payments through multiple payment methods using a POS!
Staff Experience:
Your staff expects to work on up-to-date, fast and efficient software, as they do in their daily lives in the form of smartwatches, smartphones, tablets, etc. When they are greeted with poorly designed, slow, and outdated software at stores, they can get annoyed and frustrated easily. So, you should have a POS software that is easy to use and understand, doesn’t require a genius to navigate it and provides an excellent user experience. HowMuch POS is an excellent, user-friendly software that is used by hundreds of retailers in Islamabad, Rawalpindi and Lahore. So, if you are looking for a POS in this region, go for it!
Portability:
You can’t be available at your business 24/7, but with could based POS software, you can have access to your business data whenever you want, from wherever you want. You can update your inventory, view customer insights, create promotions and much more from the comforts of your home. It’s especially very useful for retailers who have to conduct business meetings off sights. They can easily monitor how their staff is doing by looking at the sales during the day through the portable POS.
Security:
When all your data is stored on-premises, on one location, on one system, there is a lot of security risk. If your device is damaged or hacked, all your data is at risk. The modern POS software is cloud-based, meaning all their information is available on a virtual repository that can be accessed from any device with the correct credentials. So in case, the smartphone with mobile POS app is stolen, it can be removed from the network and the data of the store is secure on the cloud.
Reporting and Analytics:
Retail stores generate a lot of data on a daily basis through their customer transactions. But, to fully utilise this data, you need to have a system that generated real-time reports and have an interesting reporting feature. This reporting feature should also allow you to narrow down your results by using different matrics. Once you can view these reports, trends can be devised that let you make knowledgeable and profitable business decisions.
Inventory Management:
Retailers have very thin profit margins. So, it is crucial to have a POS system that makes managing inventory simple for you. You should be informed when your stocks are running lo and when you are overstocked. You should also be able to enter your inventory in bulk and update it in real-time. When you have your inventory managed, you can better communicate with vendors when it comes to ordering placement. So, invest in a POS like HowMuch that makes inventory management easy and effective.
